Code of Conduct

At Single Parents Friendship and Community UK our priority is to create a safe and inclusive environment for all members both online and at in person events. This code of conduct applies to all SPFC spaces including Facebook, Whatsapp, Teams, Events and any associated platforms.

By participating in SPFC you agree to follow the standards below.
 

1. Respect and Kindness 

All members are expected to:

  • Be kind, empathetic and respectful
  • Avoid judgement, exclusion or passive-aggressive behaviour
  • Communicate respectfully even when opinions differ

2. Zero Tolerance for Hate Speech or Bullying

SPFC does not tolerate:

  • Bullying or harassment
  • Racism, sexism, homophobia, transphobia, ableism
  • Discrimination based on race, religion, culture, gender, identitiy, disability or background


3. Privacy and Confidentiality

  • What is shared within SPFC spaces should remain private
  • Do not share screenshots, messages, personal information or member details outside of the community 
  • Respect everyone's right to privacy
  • Information may be shared where necessary for safeguarding, serious safety concerns or legal obligations

This applies to online spaces and events.

 

4. This Is Not A Dating Platform

SPFC is a friendship and community platform and not a dating platform.

  • Sexual posts or posts actively seeking dates will be removed
  • Unwanted or persistent romantic or sexual attention is not acceptable
  • Unwanted private messaging or advances may result in action
  • Genuine connections may happen naturally but dating is not the purpose of SPFC

 

5. Respect Admin and Volunteers

Admins, hosts and volunteers give their time to keep SPFC safe.

  • Treat admins, moderators, hosts and volunteers with respect
  • Abusive, aggressive or disrespectful behaviour will not be tolerated

 

6. No Promotions or Spam

  • No self-promotion, spam or irrelevant links
  • No advertising external groups, businesses or events not approved by SPFC

 

7. Event Attendance and Behaviour

When attending SPFC events you agree to:

  • Respect everyone attending 
  • Follow the host's guidance and event decisions
  • Treat the venue staff kindly and leave spaces as you found them
  • Be inclusive and considerate of others be mindful of families with allergies, disabilities or additional needs
  • Drink responsibly and take responsibility for your own behaviour
  • Do not bring illegal substances to any event (zero tolerance)
  • Parents/Carers remain responsible for their own children
  • Follow venue rules and safety instructions 
  • Do not behave in a way that puts yourself or others at unnecessary risk
  • Respect other members personal space and boundaries

 

8. Members Only (Unless Approved)

  • Events are for group members only unless admin approval is given
  • Do not bring guests without checking first 
  • Group members will always be priortised for event spaces

 

9. Event Forms and Safeguarding

For safeguarding purposes:

  • Members must complete the event form before attending SPFC events
  • Event hosts must ensure all attendees have completed the safeguarding form 
  • Information is handled confidentially in life with GPPR
  • Information is only shared in emergency or safeguarding situations 
  • Safeguarding concerns must not be independently investigated by members or hosts
  • Any safeguarding concerns must be reported to Danielle (Safeguarding lead), Krissie (Safeguarding deputy) or Adam (Community support lead.)

 

10. Refund Policy for Events

  • Once tickets are purchased or fees paid refunds cannot be offered as events cost money to organise and often require upfront payment. If you can no longer attend you may sell your ticket to another current member unless stated otherwise by the event host.

 

11. Member Conflict and Privacy

  • Do not use SPFC spaces to gossip about, ridicule or target other members
  • Personal disputes should not be brought into SPFC spaces
  • Do not encourage members to take sides in personal disagreements
  • Concerns about members should be reported privately through the appropriate SPFC route
  • Members who have left or been removed from SPFC should not be the subject of unnecessary discussion
  • The privacy of current and former members must be respected

 

12. Photos and Social Media 

  • Respect members who do not want to be photographed
  • Do not share identifiable photographs of another persons child without prior permission

 

13. Breaches of This Code

If this Code of Conduct is breached SPFC may:

  • Give an informal reminder
  • Issue a warning
  • Remove posts, comments or other content
  • Restrict access to particular SPFC spaces or events
  • Temporarily suspend a member
  • Remove the member from the community permanently
  • Take immediate action without a prior warning when the breach is serious

 

Our Commitment

SPFC exsists to reduce loneliness, build friendships and create a genuine sense of belonging. We are committed to maintaining a space where everyone feels safe, valued and supported.

 

 

 

 

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